Welcome to the Wilztore Inc. website (the “Site”). These Terms and Conditions (“Terms”) govern your use of the Site and any purchases or business dealings you engage in, both online and offline, with Wilztore Inc. (“we,” “our,” or “us”). By accessing the Site or purchasing our products and services, you agree to be bound by these Terms. Please read them carefully before using the Site or engaging in business with us.
1. Website Use
a. Eligibility
By using our Site, you represent that you are at least the age of majority in your jurisdiction of residence and that you have the legal capacity to enter into contracts. If you do not meet these requirements, you must not use this Site or engage in any business dealings with Wilztore Inc.
b. Account Registration
To purchase products or services from our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information if it changes. You are responsible for maintaining the confidentiality of your account login details and are fully responsible for all activities that occur under your account.
c. Prohibited Uses
You agree not to use the Site for illegal or unauthorized purposes. You must not, in the use of the Site, violate any laws in your jurisdiction (including copyright laws) or transmit any worms, viruses, or harmful code.
2. Products and Services
a. Product Descriptions
Wilztore Inc. specializes in premium snacks, biscuits, healthy organic teas, and curated gift packages. We strive to provide accurate descriptions and images of our products on the Site. However, we do not warrant that the product descriptions, images, or other content on the Site are accurate, complete, or error-free.
b. Pricing
All prices listed on our Site are in US Dollars (USD) or Canadian Dollars (CAD) unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct any pricing errors that may occur and to cancel any orders placed under incorrect pricing.
c. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or issues identified by our fraud detection systems. If your order is canceled, we will notify you and provide a refund if payment has been made.
d. Subscription Services
Certain products may be available on a subscription basis (e.g., monthly or weekly delivery of snacks). By subscribing, you authorize us to automatically charge your payment method for future deliveries based on the subscription terms. You may cancel your subscription at any time by contacting us or through your account dashboard.
3. Payment
a. Payment Methods
We accept payment via major credit cards, PayPal, and other payment methods specified on the Site. By providing payment information, you warrant that you are authorized to use the payment method and authorize us to charge the total order amount, including applicable taxes and shipping fees.
b. Payment Processing
All payments are securely processed through third-party payment processors. We do not store your credit card information.
c. Taxes
Prices displayed on the Site do not include applicable taxes, which may be added at checkout depending on your shipping address.
4. Shipping and Delivery
a. Shipping Policy
We offer shipping to customers within Canada and the US. Shipping fees and estimated delivery times will be provided at checkout. Delivery times are estimates and may vary depending on your location and any unforeseen delays.
b. Risk of Loss
All products purchased from us are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.
c. International Shipping
At this time, we only ship within Canada and the United States. We do not offer international shipping beyond these regions.
5. Returns and Refund Policy
a. Return Eligibility
If you are not satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund, provided the items are in their original condition, unopened, and unused. Perishable goods and gift packages are not eligible for return unless they are damaged or defective.
b. Refund Process
Refunds will be processed back to the original payment method within 7–10 business days after we receive and inspect the returned items. You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective items).
c. Non-Returnable Items
The following items are non-returnable:
- Perishable goods (e.g., snacks, teas)
- Gift packages
- Any item that is not in its original condition, is damaged, or is missing parts due to reasons not caused by us
6. Intellectual Property
a. Content Ownership
All content on the Site, including but not limited to text, graphics, logos, images, and videos, is the property of Wilztore Inc. or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or otherwise exploit any of the content on the Site without our prior written consent.
b. Trademarks
The trademarks, logos, and service marks displayed on the Site are the registered and unregistered marks of Wilztore Inc. and its partners. Nothing in these Terms grants you any license to use any such marks without the express written consent of Wilztore Inc.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Wilztore Inc. will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site, the purchase of products, or your business dealings with us. This includes but is not limited to loss of profits, revenue, data, or goodwill.
8. Indemnification
You agree to indemnify, defend, and hold harmless Wilztore Inc., its directors, officers, employees, suppliers, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or in connection with your use of the Site, your breach of these Terms, or your violation of any law or the rights of any third party.
9. Governing Law and Dispute Resolution
a. Governing Law
These Terms and your use of the Site and our services shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles.
b. Dispute Resolution
Any disputes arising out of or in connection with these Terms or your use of the Site shall be resolved through binding arbitration in Calgary, Alberta, in accordance with the rules of the Canadian Arbitration Association. By agreeing to arbitration, you waive your right to a jury trial or to participate in a class action.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. By continuing to use the Site after any changes, you agree to be bound by the updated Terms.
11. Contact Information
If you have any questions about these Terms, please contact us at: info@wilt.store