Revised Date: 1st July 2024
Wilztore Inc. (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or engage with our business both online and offline.
1. Information We Collect
We may collect and process the following data about you:
a. Information You Provide Directly
- Personal Information: When creating an account, making a purchase, or contacting us, you may provide us with personal details such as your name, email address, shipping address, phone number, and payment details.
- Communication Data: This includes any correspondence between you and us via email, phone, or through our website.
b. Information Collected Automatically
- Website Usage Data: When you visit our website, we collect information about your visit, including your IP address, browser type, pages viewed, and the time spent on our website.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and gather analytics on how our website is used.
c. Information from Third Parties
We may receive information about you from third parties such as payment processors or social media platforms when you interact with us through those services.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and deliver your orders, including managing payments, shipping, and customer support.
- Account Management: To create and manage your account on our website.
- Marketing: To provide you with information about our products, special offers, and promotions (you may opt out at any time).
- Service Improvement: To improve our website, products, and services based on customer feedback and usage data.
- Legal Compliance: To comply with legal obligations, such as tax reporting or fraud prevention.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your data with third-party providers to perform services on our behalf, such as payment processing, order fulfillment, and website hosting. These parties are obligated to protect your information and use it solely for the services we request.
- Legal Obligations: If required by law, we may disclose your personal information to government authorities or law enforcement.
4. Data Security
We employ strict security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and restricted access to your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Retention of Your Information
We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, such as fulfilling orders, resolving disputes, or complying with legal obligations.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us at info@wilt.store.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
8. International Data Transfers
If you are located outside of Canada or the US, please note that we may transfer your personal information to servers located in Canada or the United States. By using our services, you consent to the transfer of your data to these locations.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be revised accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at info@wilt.store